Lynx International Sportswear Ltd.

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About Us

About Lynx

Lynx International Sportswear Ltd. was established in 2007.

The product range has been developed to fulfil the needs of the modern player and supporter, from technical training and match day equipment and apparel to a superior lifestyle and supporters range.

The emphasis is on Design Excellence, Performance, Durability and Innovation, providing a bespoke service to Clubs, Schools and Sporting Bodies.

OFFICE HOURS

Our office is open Monday to Friday between the hours of 9.00am and 6.00pm. Our telephone number is +353 (0) 27 62928. A member of our team will be happy to take your call.

Outside of office hours, we provide a voice messaging system. Calls to this system will receive a reply within the first two hours of the following business day.
In addition, your Regional Sales Manager has a dedicated mobile phone for easy one to one direct access as well.

Sales

Design and Order your kit online using ‘Kit Designer’.

Pay 100% deposit or contact the office to arrange 50% deposit and credit terms.

Once both these steps are complete - you will receive email confirmation of your order and can expect delivery within eight (8) weeks.

Alternatively contact Sales staff to discuss your individual needs and support in your design creation and order.

The setting up of a Credit Account can be arranged by contacting Lynx on +353 (0) 27 62928.

Order Requirements

Minimum order of ten (10) garments per product.
Minimum order of one hundred (100) pairs of bespoke socks.
Minimum order of thirty (30) customised balls (your club logo printed on the ball).

Designs will be created using the criteria you provide. Where possible please supply artwork in either .gif or .jpeg format They will be priced and emailed back to you within five working days.
We request that you check all the details regarding design and CONFIRM your approval or need for adjustment.

We will deliver your order within eight weeks of the design, price and order being confirmed and our receipt of a 50% (non refundable) deposit, payment in full or credit terms.

Confirming Your Order

When you are ready to confirm your order for production you need to confirm your Provisional Order Detail and ..

- Pay up front for the order in full (this is a must for individual orders and an option for those businesses who could qualify for credit).

OR

- Set up an account with Lynx which allows you to pay a non refundable 50% deposit upfront and the balance upon receipt of goods.

ALL orders require both Provisional Order Detail confirmation and either payment in full or with approved credit terms, a non refundable 50% deposit before Lynx confirm your order and commence manufacturing. All orders below € 1,500 plus VAT will require 100% payment before despatch for all customers, except those who have 28 day accounts. Lynx will accept 50% upfront and the remaining 50% balance before dispatch.
Payment of your deposit or order in full, can be made by Bank transfer or Euro Cheque (payable to Lynx International Sportswear Ltd.) or by quoting your Credit Card number over the phone.

Deposit Cheques should be made payable and forwarded to:

Lynx International Sportswear Ltd.
Rossmore
Durrus
Bantry
Co. Cork
Ireland

If payment is made by cheque, the order(s) cannot be confirmed until the cheque has been received and processed

Account Setup/Payment

ACCOUNT SETUP

Setting up an account is as easy as contacting a member of our credit control team, just call +353 (0) 27 62928 and Customer Services will connect you.

Lynx Sports reserves the right to perform credit checks on all customers. If the credit worthiness is deemed insufficient to cover the value of the order, the full value of the order must be paid BEFORE the order will be progressed.

ACCOUNT PAYMENT

When you order is ready for dispatch, you will either be contacted by Customer Services or an invoice will be generated to request remaining balance due on the order/account. Process is dependant on credit terms.
Invoices are due for immediate payment on receipt. Please do not sell or use any of our products until you have paid us for them.

A statement of any outstanding monies will be sent by Post to customers twice a month.
- Interest will be charged on all overdue balances at 5% over Bank Base Rate.
- Accounts in arrears will be followed up by Credit Control and/or have legal action applied for payment, accrued interest and any costs incurred to obtain owed monies.

Prices & Taxes

Pricing for "made-to-order" products is located on the website using our "Kit Designer" or “Price List” buttons. Pricing is also available through your Sales Manager. Tax is payable as required.

All prices are subject to Value Added Tax (VAT) at the current rate of 21% unless bought specifically for children.

VAT is applicable as follows:

Jerseys, Shirts, Fleece, Skirts, Tracksuit Bottoms, and Jackets in our Mini & Youth Sizes (age 13 and below) and Socks up to size "3-6" are VAT zero-rated.

Euro Zone customers will not be charged VAT if they advise us of their VAT registration number.

If you have any queries or would like us to quote prices in other currencies, please ring us on +353 (0) 27 62928.

Deliveries

Deliveries will be made to the address specified on the account (unless otherwise instructed) within eight (8) weeks of your order/design confirmation and deposit.

If you require delivery address confirmation or changes please contact

Customer Services at +353 (0) 27 62928

Lynx uses a Courier Service on behalf of our customers

- Orders over € 5000 (excluding VAT) will be delivered in Ireland free of charge.
- Ireland orders under € 5000 are 40 euro per delivery
- UK orders over € 7500 we will delivered free of charge.
- UK orders under € 7500 are € 40 per delivery.
- Orders for Mainland Europe are € 50 euro per delivery.
- Orders for other delivery areas, including overseas will be delivered at cost.

When an order leaves our Cork office for delivery, you can expect to receive and email from Customer Service that provides both the tracking number and courier contact number; should you wish to follow the order delivery for yourself.

Problems With Orders

If upon delivery you feel you have a concern with your order, we require you to ring Customer Services within 72 hours at +353 (0) 27 62928

Your concern will be addressed against the agreed specifications and in the event that Lynx or one of its staff has made an error which results in incorrect or faulty product, the affected product will be replaced free of charge within four weeks.

Job Opportunities

Lynx Sports recruit the very best people that we can afford, mindful of the fact that we are a very fast growing business and need real talent to drive the business forward globally.

We seek people with an interest in sport, who have integrity, creativity and passion. We really value people who want to be the best and who have a deep commitment to straight talking, teamwork and having fun through their work.

We operate in a fast-moving, exciting and demanding environment, where calm, level-headed behaviour is highly valued.

If you are interested in joining us, please visit our Job Vacancy section to view current postings and get information on where to send your C.V.

Supply Opportunities

If you believe your company could offer Lynx International Sportswear Ltd. , exceptional levels of quality, innovation, flexibility, delivery and value in return for a long term relationship, we look forward to hearing from you. Please send us a proposal by email.

Terms & Conditions

TERMS OF TRADE

  • Once an order is CONFIRMED, the customer is obliged to accept delivery, pay the agreed price and adhere to the payment terms of the order.
  • Title of the goods remains with Lynx Sports until payment is made in full.
  • All orders below 1,500 euro plus VAT will require 100% payment before despatch for all customers, except those who have 28 day accounts. Lynx will accept 50% upfront and the remaining 50% balance before dispatch.
  • The goods must be retained in unused condition and the cost of any loss or damage will be borne by the customer.
  • Whilst every effort will be made to deliver orders within the 8 week lead time, this is not contractual.
  • Lynx Sports reserves the right to split the supply of the ordered goods into more than one delivery.
  • Lynx Sports reserves the right to perform credit checks on all customers and request payment of an order in full BEFORE the order will be progressed.
  • Bespoke garments are "made to order" based on customer confirmation of the order details. Refunds/Returns for bespoke orders will only be done whereby Lynx has failed to comply with the confirmed customer order instructions or the product is faulty. Notification of an order issue must be made to Lynx within 72 hours of order receipt.

LEGAL

The registered office address for Lynx International Sportswear Ltd. is Rossmore, Durrus, Bantry, Co. Cork, Ireland. Registered in Ireland , Registration number 382345 . Vat number 6402345E.

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Contact

Lynx International Sportswear Ltd.
Rossmore
Durrus
Bantry
Co. Cork, Ireland

Tel: +353(0) 27 62928

Fax: +353(0) 27 61504

Email: info@lynxsports.ie

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